Commonly Asked Questions Why do I need to pay a deposit on TRS Classes? Deposits are required to keep participants motivated to attend class....

Commonly Asked Questions

Why do I need to pay a deposit on TRS Classes?

Deposits are required to keep participants motivated to attend class. Each class that is taught by TRS requires time in logistical planning, reservation of facilities and printing of class materials. These costs cannot be recovered when a participant chooses not to attend class and deposits have been instituted to protect other students from additional fees and prevention of class cancellations. Deposits are non-refundable, unless TRS is forced to cancel class, in which all deposits or fees may be refunded or credited at the participants request.

I don’t see a per-student rate in the class fees. Why is that?

TRS uses a unique price structure for our classes. Each class is quoted to the individual group requesting the class. These are based on a single class rate with the inclusion of travel and expenses. Our rates only increase in 5 person increments. For example, a base class for 8 to 10 people would be the same amount.  An increase would occur with 15 students, 20 students, etc. All classes are set on a base minimum rate for 10 people.

What is your class fee refund policy?

At TRS we understand that things come up that may cause you to have to cancel or change plans. With that in mind, our refund policy on classes is below.

For one day classes that do not require travel, an 80% refund is available 14 days prior to the class.

For all classes that require special supplies, booking, and/or travel, partial refunds are available 15 days prior to class. No refunds are available within 14 days (or less) of the class. This is largely due to the prepayment of rooms and classroom fees that require a per-student rate and are non-refundable.

We do our best to work with our customers so please contact us if you need more information on our refund polices.

What type of clothing should I wear to a class?

You should plan on wearing appropriate clothing for the weather, but general guidelines for clothing choices are listed below:

Rope Rescue Courses:

  1. Long Pants

  2. Sturdy Boots or Shoes (no open toe)

  3. Work/Rope Gloves

  4. Eye Protection

  5. Approved Rescue or Recreational Helmet

  6. Flashlight or Headlamp

  7. Any Agency Equipment pertaining to the course of instruction

Swift-Water/Water Rescue Classes/ Boat Operations Classes

  1. Swim Suit

  2. Wetsuit or Dry Suit

  3. Water Helmet

  4. Water Shoes or Approved Footwear

  5. PFD (Personal Flotation Device)

  6. 4 Glow Sticks

  7. Flashlight or Headlamp

  8. Whistle attached to PFD

  9. Water or Rope Gloves

  10. Any Agency Equipment pertaining to the course of instruction

Firearms/ Tactical Classes:

  1. Long Pants

  2. Shirts which cover chest and top of arms (no sleeveless or open chest shirts)

  3. Sturdy Boots or Shoes (no open toe)

  4. Eye Protection

  5. Hearing Protection

  6. Sturdy Waist Belt

  7. Any other protective or general equipment required by course (will be listed in course description)

Classroom Only Classes:

  1. Any appropriate clothing for outside conditions is acceptable.

What kind of behavior is expected in a TRS course or class?

Behavior considered disruptive, demeaning, dangerous, socially unacceptable, violating professional standards, or deemed inappropriate by the instructor will result in a participant being released from the activity without prior warning and without refund of the fees associated with the activity.

How do I know if I am qualified to have a Concealed Carry License in Arkansas?

In order for you to be eligible for an Arkansas Concealed Carry Permit you must meet the following requirements found on the Arkansas State Police Website here: Arkansas CHCL Rules

Don’t see a FAQ listed and still have a question?  Ask us: Admin@tacrescue.com

 

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